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Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

  • Timeframe: You have 30 days from the date of delivery to return your item.
  • Eligibility: To be eligible for a return, your item must be:
    • Unused and in the same condition you received it
    • In the original packaging
    • Accompanied by a receipt or proof of purchase

Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods (e.g., food, flowers)
  • Personalized/custom-made products
  • Gift cards
  • Downloadable software or digital products
  • Sale or clearance items (if marked as non-returnable)

Refunds

  • Once we receive and inspect your return, we’ll notify you via email.
  • If approved, your refund will be processed to your original method of payment within 5–10 business days.
  • Shipping costs are non-refundable (unless the item was damaged or we sent the wrong product).

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [your support email] with your order number and a description/photo of the issue.

Return Shipping

  • You are responsible for paying for your own shipping costs for returning your item.
  • For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.

Need Help?

Contact our customer service at [support@shopgetmore.com] or call us at 9871797400