Valid only in cities and Pin codes where Big Basket & BB now are serviceable in. Please check if you are serviceable before purchasing gift cards. Gift Card can be used on BB now, BigBasket App and M-site Gift Card will be valid for a period of up to 12 months from the date of issue Entire Gift Card amount will be redeemed and credited to the bb wallet. After the amount is credited, it can be used across multiple orders. Gift Card is not redeemable for cash or credit If the customer misplaces the gift card, BigBasket shall not be responsible to reimburse / refund No duplicate will be issued if the gift card is lost or misplaced Gift Card cannot be re-validated once expired The holder of the gift card is deemed to be the beneficiary Validity period of the gift card will not be extended under any circumstances Any dispute should be referred to BigBasket and the decision of BigBasket shall be final If Gift Card is purchased in a city not mentioned above, amount will not be reimbursed/refunded E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours. No returns and no refunds on E-Gift Cards, E-Gift Cards and eGift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.